Privacy Policy

WELCOME TO THE MINDS IN THE WATER PRIVACY POLICY

Minds in the Water (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, interact with us, or use our services.

This policy is intended to comply with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, and other applicable UK privacy laws.

1. Who We Are

Business Name: Minds in the Water
Registered in: United Kingdom
Email Contact: admin@mindsinthewater.tv

For the purposes of UK data protection law, Minds in the Water is the “data controller” responsible for your personal data.

2. Information We Collect

We may collect and process the following categories of personal data:

Information You Provide Directly

This may include:

  • Name
  • Email address
  • Telephone number
  • Billing or payment information
  • Information submitted through contact forms
  • Messages or enquiries you send to us

Information Collected Automatically

When you use our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time and date of visits
  • Referring website addresses
  • Cookies and usage data

Marketing and Communications Data

This includes your preferences in receiving marketing communications from us.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and manage our services
  • To respond to enquiries and customer support requests
  • To improve our website and user experience
  • To process payments and transactions
  • To send updates, newsletters, or marketing communications (where legally permitted)
  • To comply with legal obligations
  • To protect the security and integrity of our website and business

4. Legal Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – where you have given clear permission
  • Contract – where processing is necessary to provide services to you
  • Legal obligation – where we must comply with the law
  • Legitimate interests – where processing is necessary for our legitimate business interests and does not override your rights

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Ensure website functionality
  • Analyse website traffic
  • Improve performance and user experience
  • Support marketing and advertising activities

You can manage or disable cookies through your browser settings.

Where legally required, we will request your consent before placing non-essential cookies on your device.

6. Sharing Your Information

We may share your personal data with:

  • Service providers and contractors
  • Payment processors
  • Website hosting providers
  • Analytics providers
  • Professional advisers
  • Regulatory authorities or law enforcement where required by law

We do not sell your personal data to third parties.

7. International Transfers

If we transfer your personal data outside the United Kingdom, we will ensure appropriate safeguards are in place, including:

  • UK adequacy regulations
  • Standard contractual clauses
  • Other lawful transfer mechanisms

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure
  • Alteration or destruction

However, no method of transmission over the internet is completely secure.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes for which it was collected
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Retention periods may vary depending on the type of information and legal requirements.

10. Your Rights

Under UK data protection law, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

ICO Website: https://www.ico.org.uk

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

12. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal data from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

 

Minds in the Water

5 Brayford Square, E1 0SG, London, United
Kingdom

admin@mindsinthewater.tv