Terms and Conditions

Minds in the Water Terms & Conditions

It is important to us how you access our products and how we manage your personal information. We want to take this opportunity to explain our mission as a company and what you can reasonably expect from us. Please take a moment to review these Terms & Conditions carefully before using our website or services.

Minds in the Water Ltd and its subsidiaries and affiliates (“Minds in the Water”, “we”, “our”, or “us”) provide content and services via www.MindsintheWater.tv (the “Website”), applications, digital platforms, and other delivery methods (collectively, the “Products”).

These Terms & Conditions (“Terms”) govern your access to and use of the Products. By accessing or using the Products, you agree to be bound by these Terms.

1. IMPORTANT HEALTH NOTICE

The Products are intended for general wellbeing, mindfulness, meditation, relaxation, and educational purposes only.

The Products:

  • do not provide medical advice,
  • are not medical devices,
  • are not healthcare services,
  • are not intended to diagnose, treat, cure, or prevent any medical or mental health condition.

If you are experiencing a medical or mental health emergency, call 999 or contact your local emergency services immediately.

If you are in the United Kingdom and experiencing emotional distress or suicidal thoughts, you may contact:

  • Samaritans: 116 123 (free, 24 hours)
  • NHS 111
  • Your GP or nearest emergency department

You should always seek advice from a qualified healthcare professional regarding any medical or mental health concerns.

2. ACCEPTANCE OF TERMS

By using the Products, you confirm that:

  • you are at least 18 years old or have parental/legal guardian consent;
  • you are legally capable of entering into binding contracts;
  • you agree to comply with these Terms and all applicable laws and regulations.

If you do not agree to these Terms, you must not use the Products.

3. PRODUCTS AND SERVICES

Products may include:

  • meditation content,
  • mindfulness exercises,
  • wellness resources,
  • educational content,
  • sleep and relaxation content,
  • video and audio materials,
  • digital memberships and subscriptions.

We reserve the right to modify, suspend, or discontinue any Product at any time without notice.

4. USER ACCOUNTS

To access certain Products, you may need to create an account.

You agree to:

  • provide accurate and current information;
  • maintain the confidentiality of your login credentials;
  • accept responsibility for all activities under your account.

We reserve the right to suspend or terminate accounts that breach these Terms.

5. SUBSCRIPTIONS, PAYMENTS & REFUNDS

5.1 Subscription Services

Some Products are available through recurring subscriptions (“Subscriptions”).

Subscriptions automatically renew unless cancelled before the renewal date.

You authorise us to charge your selected payment method for applicable subscription fees and taxes.

5.2 Free Trials

Where offered, free trials automatically convert into paid subscriptions unless cancelled before the trial period ends.

We reserve the right to determine eligibility for free trials.

5.3 Pricing

All prices are displayed in United States Dollars ($ USD) unless otherwise stated and include VAT where applicable.

We may change pricing at any time, but changes will not affect existing paid subscription periods already purchased.

5.4 Cancellation

You may cancel your Subscription at any time through your account settings.

Cancellation takes effect at the end of the current billing period.

5.5 Consumer Rights & Digital Content

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers generally have a 14-day cancellation right for online purchases.

However, by purchasing and immediately accessing digital content or subscription services, you expressly:

  • request immediate access to the digital content; and
  • acknowledge that you may lose your statutory 14-day cancellation right once digital content delivery begins.

Nothing in these Terms affects your statutory rights under UK consumer law.

6. ACCEPTABLE USE

You agree not to:

  • copy, reproduce, distribute, or exploit any content without permission;
  • reverse engineer or interfere with the Products;
  • upload malicious software or harmful code;
  • use the Products unlawfully or fraudulently;
  • harass, abuse, threaten, or discriminate against others;
  • infringe intellectual property rights;
  • attempt unauthorised access to systems or networks.

We may suspend or terminate access for violations of these Terms.

7. INTELLECTUAL PROPERTY

All content, trademarks, logos, graphics, software, videos, audio, and materials provided through the Products are owned by or licensed to Minds in the Water Ltd and are protected by intellectual property laws, including the Copyright, Designs and Patents Act 1988.

You are granted a limited, non-exclusive, non-transferable licence for personal, non-commercial use only.

No ownership rights are transferred to you.

8. USER CONTENT

If you submit comments, reviews, media, or other content (“User Content”), you:

  • confirm you own or have rights to the content;
  • grant Minds in the Water a worldwide, royalty-free, non-exclusive licence to use, reproduce, display, and distribute the content;
  • confirm the content is lawful and does not infringe third-party rights.

We reserve the right to remove User Content at our discretion.

9. PRIVACY

We process personal data in accordance with:

  • the UK General Data Protection Regulation (UK GDPR),
  • the Data Protection Act 2018,
  • our Privacy Policy.

Please review our Privacy Policy for details on how we collect and use personal data.

10. THIRD-PARTY SERVICES

The Products may integrate with third-party services including payment processors and app platforms.

Your use of third-party services is subject to their own terms and privacy policies.

We are not responsible for third-party services or content.

11. COPYRIGHT & INTELLECTUAL PROPERTY COMPLAINTS

Minds in the Water respects intellectual property rights and expects users to do the same.

If you believe any content on the Products infringes your copyright or intellectual property rights, please contact:

Email: Admin@MindsintheWater.tv

Your notice should include:

  • your contact details;
  • a description of the copyrighted work;
  • the location of the allegedly infringing material;
  • a statement of good-faith belief;
  • confirmation that the information is accurate.

We reserve the right to remove allegedly infringing content where appropriate.

12. DISCLAIMERS

The Products are provided “as is” and “as available”.

To the fullest extent permitted by law, we disclaim all warranties, representations, and guarantees, whether express or implied, including:

  • merchantability,
  • fitness for a particular purpose,
  • uninterrupted availability,
  • accuracy or reliability.

We do not guarantee that the Products will be error-free or free from harmful components.

Your use of the Products is at your own risk.

Nothing in these Terms excludes liability that cannot lawfully be excluded under UK law.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Minds in the Water Ltd shall not be liable for:

  • indirect or consequential losses;
  • loss of profits;
  • business interruption;
  • loss of data;
  • reputational damage.

Nothing in these Terms excludes or limits liability for:

  • death or personal injury caused by negligence;
  • fraud or fraudulent misrepresentation;
  • any liability that cannot legally be excluded under applicable law.

14. GOVERNING LAW & JURISDICTION

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction over any disputes arising in connection with these Terms or the Products.

15. FORCE MAJEURE

We are not liable for delays or failures caused by events beyond our reasonable control, including:

  • natural disasters,
  • internet outages,
  • strikes,
  • pandemics,
  • government actions,
  • cyberattacks.

16. TERMINATION

We may suspend or terminate your access to the Products if:

  • you breach these Terms;
  • we suspect fraud or unlawful activity;
  • continued access may harm us or other users.

Termination does not affect accrued rights or obligations.

17. CHANGES TO THESE TERMS

We may update these Terms from time to time.

Where changes materially affect your rights, we may notify you by email or through the Website.

Continued use of the Products after updates constitutes acceptance of the revised Terms.

18. COMPANY INFORMATION

For the purposes of the Electronic Commerce (EC Directive) Regulations 2002:

Company Name: Minds in the Water Ltd
Company Number: 16067910
Registered in: England and Wales
Main Business: Digital wellness and mindfulness services
Website: www.MindsintheWater.tv
Email: Admin@MindsintheWater.tv

 

19. SOCIAL MEDIA VIDEO LICENCE AGREEMENT

19.1 Grant of Licence

Minds in the Water Ltd grants purchasers a non-exclusive, non-transferable licence to use purchased video content on social media platforms including Instagram, Facebook, TikTok, LinkedIn, and YouTube.

19.2 Permitted Use

Licensees may:

  • publish and display edited videos on official social media channels;
  • edit video content where permitted.

Unless otherwise agreed in writing:

  • credit is not required;
  • paid advertising use is prohibited without written permission.

19.3 Restrictions

Licensees may not:

  • resell or sublicense the content;
  • use the content unlawfully or misleadingly;
  • claim ownership of the content.

19.4 Ownership

All intellectual property rights remain the property of Minds in the Water Ltd.

No ownership rights are transferred under this licence.

19.5 Entire Agreement

These Terms constitute the entire agreement between you and Minds in the Water Ltd regarding use of the Products.

 

20. PRINTS

Each print is produced with care using high-quality printing materials and processes. Because prints are made to order, slight variations in colour, tone, and cropping may occur between what you see on screen and the final artwork.

These variations are a normal part of the printing process and are not considered defects.

20.1 Copyright & Image Use

All photographs, films, artwork, and content on this site remain the intellectual property of Minds in the Water and/or the original creators.

Purchasing a print does not transfer copyright or reproduction rights.

Images may not be copied, reproduced, distributed, modified, used commercially, minted as NFTs, or used for AI training without written permission.

20.2 Shipping

We ship worldwide where possible.

Delivery times may vary depending on your location and customs processing. Minds in the Water is not responsible for delays caused by shipping carriers or customs authorities.

Customers are responsible for any import duties or local taxes required by their country.

20.3 Damaged Orders

If your print arrives damaged, please contact us within 7 days of delivery at admin@mindsinthewater.tv and include photographs of:

  • the packaging
  • the damaged print
  • the shipping label

We’ll do our best to make it right.

20.4 Returns & Refunds

Because prints are made to order, we do not accept returns or exchanges for change of mind.

If your order arrives damaged or defective, please contact us and we will arrange a replacement or refund where appropriate.

20.5 Pricing & Availability

Prices are listed in USD and may change at any time without notice.

We reserve the right to update, pause, or discontinue products at any time.

20.6 Privacy

Any personal information shared through this website is handled in accordance with our Privacy Policy.